Family business specializing in the cleaning and conservation of gowns

Tell us about yourself as the faces behind Dublin Cleaners?

We are Greg and Margaret Butler, and we founded Dublin Cleaners. The original company, Hudson Cleaners, was founded by Greg’s father, Bernard Butler, in 1934. In 1982 we moved the business to the North West region and renamed it Dublin Cleaners. Our son, Brian, is the third generation in the family business, joining full-time in 2003. Brian is now President and CEO of Dublin Cleaners. We (Greg and Margaret) continue to work, and our area of ​​responsibility is on-site wedding dress cleaning, pressing and preservation at our main location near I-270 and Sawmill Road.

What should readers know about your business?

Dublin Cleaners has a central factory concept, meaning all work that arrives at any of the four locations and route delivery service is processed in one place to maintain control of the quality. In addition to the main location at 6845 Caine Road in Columbus, there are locations in South Dublin and on Muirfield Drive, and we operate as New Albany Cleaners on the east side on Morse and Hamilton roads. We have 50 employees, many of whom have been with the business for over a decade.

What sets you apart from other gown cleaning and conservation services?

Dublin Cleaners maintains very high standards. We have a state-of-the-art filtration system in the factory and our staff have decades of experience in cleaning and finishing jobs. With regard to weddings specifically, we (Greg and Margaret Butler) personally handle all cleaning and conservation work. Our dedicated dress presser, Lynn, has been with the company for 33 years.

What can engaged couples expect when working with Dublin Cleaners?

All phone calls or emails regarding wedding services go through me (Margaret). I have many suggestions to share with brides getting ready for their big day, including things they might not even have thought of. I try to be very thorough in researching the details so that I can make suggestions. For example, how to transport their freshly pressed wedding dress from our store to its destination and how to avoid creases before walking down the aisle.

What do you wish more customers knew about cleaning and storing gowns at Dublin Cleaners?

All wedding work is done onsite in Columbus. We do not ship our dresses to any third party.

How long does it take to have a gown cleaned and stored?

Cleaning is done within the first two weeks of receiving the gown. Then we offer our brides the opportunity to come and view their dress before it enters the preservation queue. Due to the volume of gowns we receive, it usually takes 14-16 weeks to complete the job.

Why should I clean and store my dress after the wedding?

The best reason I can think of is to get dirt and stains out of your dress, because it’s the most special piece of clothing you’ll ever own. Our process ensures that, if kept in the appropriate area of ​​your home, your dress should look as good as it did when it entered the chest for decades. The process preserves the memory of your wedding day and over time it becomes even more special, even if it is never worn again.

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