Hiya Brand Calling and Secure Calling Now Available on Google and Samsung Smartphones | National company



SEATTLE – (BUSINESS WIRE) – September 29, 2021–

Hiya, the world’s leading call performance management cloud, today announced that Branded Call and Secure Call are available on Samsung smartphones and smartphones using the Google Phone app worldwide. These new integrations with some of the world’s most widely used smartphones increase Hiya’s network to over 200 million users, giving business customers unparalleled reach and influence over their outgoing calls while protecting consumers from crime. telemarketing.

Hiya’s Branded Call and Secure Call services work together to provide a better voice experience for businesses and consumers. Branded Call allows businesses to deliver their name, logo and reason for the call to their customer’s device, improving response rates and unlocking the value of the voice channel. Secure Call protects businesses and consumers from telemarketing crimes by authenticating all business calls and stopping calls spoofed by scammers. By integrating these services at the device level, businesses have full control over the outcome of their outgoing calls.

“We are delighted to continue to grow our network by adding Google and expanding our service with Samsung, two incredible partners that will enable businesses to consistently deliver branded and secure calls to more customers,” said Kush Parikh, President of Hiya. “The power of the Hiya network lies in the quality and consistency that comes from its integration at the device and network level. We don’t rely on registries or static apps, so businesses can deliver a consistent experience for every user on our network.

Hiya Network Expands To Include Google Phone App

By adding the Google Phone app to the Hiya network, all Google Pixel smartphones and Android devices using the Google Phone app will offer secure and branded calls. Customers will see the company’s branding, including name and logo, and a check mark indicating that the company has been authenticated and the call is legitimate. Existing Hiya corporate customers can now reach their customers on Google smartphones and Android devices at no additional cost, while new Hiya customers have instant access to the Hiya network.

Samsung makes a secure call

With the increase in telemarketing crime, Samsung has deployed Hiya Secure Call to authenticate voice calls and prevent crooks from spoofing legitimate businesses. Secure Call will be available on Z Fold 3, Z Flip 3, and all other eligible Samsung smartphones for the latest software upgrade. In a recent survey, 62% of consumers knowingly received a fake call in 2020. Businesses bore the brunt of this telemarketing crime, as nearly half of customers who received a fake call were suspicious of all subsequent calls. of the falsified company. To combat this problem, Samsung enabled Secure Call, Hiya’s patented anti-fraud capability that goes beyond government regulations, such as STIR / SHAKEN in the United States, to give businesses full control over calls made. from their phone numbers and protect consumers from scams. . Secure Call authenticates all calls from a legitimate business and, if the call is considered a fraudulent call by Hiya’s fraud filter, businesses can choose to either remove the identity or end the call. .

The Hiya network continues to grow

The Hiya network continues to grow at a rapid rate, adding over 70 million new users in the past 12 months. The Hiya network now reaches over 200 million users globally, primarily through device and network level integrations. These deep integrations accelerate the reach of Hiya’s services and, more importantly, give business customers unparalleled control over their outgoing calls.

About Hiya

Businesses, carriers and consumers around the world trust Hiya to provide secure and attractive connections and stop unwanted calls. Built on the world’s leading voice performance platform, Hiya connects businesses with their customers, helps operators secure their networks, and protects people from unwanted and fraudulent calls. Hiya’s SaaS applications, Hiya Connect and Hiya Protect, serve over 200 million users, power services like AT&T Call Protect and Samsung Smart Call, and provide voice performance insights to businesses around the world. Learn more at www.hiya.com.

See the source version on businesswire.com: https://www.businesswire.com/news/home/20210929005330/en/

CONTACT: Mike Ferris

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Copyright Business Wire 2021.

PUB: 09/29/2021 9:00 a.m. / DISC: 09/29/2021 9:02 a.m.


Copyright Business Wire 2021.


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